WestJet Airlines Case Analysis

Introduction WestJet Airlines is an airline company in Canada that has gone beyond all odds and managed to be at the helm of the hospitality industry. All of its founders have always believed that the key behind the company’s success is their consistency in culture and service production. The origin of this company is 1994 when one entrepreneur, Clive Beddoe, thought it was cheap to own a private jet to facilitate his weekly business travels between the two cities of Vancouver and Calgary.Advertising We will write a custom essay sample on WestJet Airlines Case Analysis specifically for you for only $16.05 $11/page Learn More Amazingly, this did not just end at that. Clive and other partners thought it wise to offer charter transport to other likeminded business people who made trips to and from the two cities just like them. This eventually became a business opportunity for Clive and his crew. They realized the potential in commercializing the cha rter transportation of the likeminded business people. After extensive consultation with other entrepreneurs, Clive and his crew partnered with Neeleman to come up with a comprehensive financial model and business plan. They then came up with cheap, point-to-point airline services that were proposed to operate in the western region of Canada. This business plan seemed so viable and attracted quite a number of investors who miraculously raised the needed capital worth millions of US dollars in less than a month. The company’s first employees moved to their very first offices in downtown Calgary (Ken, and Gerard, 52). It is important to note that in November of the same year of its conception, the company managed to purchase two Boeings 737-200 and bought a third in early January of 1996. During its first stages of operation, WestJet Airlines flew its jets to the cities of Kelowna, Calgary, Vancouver, Winnipeg and Edmonton. It was not long before the company extended its wings to the cities of Ottawa, Moncton and Hamilton; where it actually built an international airport as its eastern base. Since then, WestJet Airlines has registered enormous growth. Problems facing WestJet Airlines The company’s culture could be a possible problem. WestJet Airlines’ founder, Beddoe, had once said in an interview that the success of the company lies entirely on its culture. The company is famous for its culture. Its director for communications and public relations describes the culture as youthful, fun and relaxed (Ken, and Gerard, 53). This is particularly true because it involves doing things in a standard way and in a completely different manner from other airline companies. For instance, the authorities at the call center where travelers make their bookings have the mandate to override fares. That notwithstanding, the authorities have the power to decide whether to charge clients for cancelling their flights or not. In some occasions, these personnel ha ve the power to decide whether to charge unaccompanied minors or not.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More To some extent, this culture has played a vital role in making WestJet Airlines a unique company. It might not seem like a problem or setback to the effective management of the company at this moment. However, this culture may pose serious challenges in the near future especially due to the fact that the company is growing rapidly. At this juncture, it is wise to say that the senior management still trusts the company’s representatives in having the company’s interests at heart. This may not be the case especially when the company expands and extends its branches to numerous cities. The reason for this is the difficulty in monitoring the extended branches remotely. Apart from the difficulty in monitoring company branches remotely, other managerial loopholes lik e overriding of fares and policies of cancelation of bookings needs unequivocal monitoring. This can only be done comprehensively when the number of such anomalies is manageable. In the event that the management has to monitor such scenarios in quite a number of branches, there is bound to be untraceable discrepancies. This should be a cause of alarm because of the high rate of growth of the company and especially because the errors involve money. First, additional employee training is inevitable when new patterns emerge in these trends (Ken, and Gerard, 53). The training obviously needs time and money. Additionally, there are probably no previous events to base the trainings on hence everything becomes pure guess work and bogus. Another problem is the fact that WestJet Airlines only flies one type of aircraft (Ken, and Gerard, 54). That notwithstanding, the company relies so much on internet tickets, provided limited in-flight services and does not have flyer programs. This is an i ndication that the company does not diversify its services. This translates to attracting only one type of client. At the moment, this could not seem like a possible challenge to growth. The company does well in its overall productivity and perhaps this is attributed to the standard procedures that have been operational since the inception of the company. In the future, however, this could be a serious hindrance to continued growth as it gives clients no diversified services. It is important to note that competition will do whatever it takes to woo clients. In this hospitality scenario, utter guest satisfaction is the key to success. For instance, WestJet Airlines does not offer any meals and offers only one class services (Ken, and Gerard, 54). This might be seen as a weakness by competition.Advertising We will write a custom essay sample on WestJet Airlines Case Analysis specifically for you for only $16.05 $11/page Learn More Alternatives Provide me als for travelers Offer different types of flights Offer different classes of services Provide standards for operation as opposed to employee own judgment In a hospitality industry like WestJet Airlines, impressing the customer is paramount. Clients have a weakness of revisiting only the places where they were previously most satisfied and impressed. In as much as the company does well in its overall performance without offering meals to clients, it should think about doing better by giving its clients a reason to smile. It is important to note that if the company does not impress its customers another company will. For this reason, the management of WestJet Airlines should not wait until their customers are impressed by other companies before they do the same. The fact that WestJet Airlines offers only one type of flights indicates that it attracts only one type of clients (Ken, and Gerard, 56). There are customers who would want to hire jets to their destinations. However, they a re driven away to other airlines by the fact that WestJet Airlines only has Boeings. The last thing a business institution should do is create market for its competitors. In this case, a client will less likely return to WestJet Airlines even if he or she needs ordinary transport services. WestJet Airlines does not provide different classes of services (Ken, and Gerard, 54). In business, differential pricing helps in maximizing the profits. There are obviously clients who are willing to pay more than others for traveling in the same aircraft and covering the same distance simply because of a little more comfort. The company should take advantage of this and make more money. The reason why WestJet Airlines is able to tally its financial records even after its representatives at the call center make independent decisions of whether to fine clients for late cancellation of bookings and whether to charge unaccompanied minors is because of the manageable number of clients. While consider ing the enormous growth of the company, it is important to note that the number will be unmanageable soon. The company should, therefore, consider implementing a standard procedure for handling such issues. Solution The best of the alternatives that WestJet Airlines should be keen about is formulating standard policies for handling certain issues as opposed to giving employees the liberty to make certain independent decisions. For instance, the decision of whether to charge unaccompanied minors should be standardized. The management should decide whether the minors should be charged for services or not. Whatever decision it makes should become a policy and a standard procedure for handling all similar cases. This may be part of a longtime strategy to factor in the possibility of registering an increased number of clients in future.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More This is perhaps the most reliable means of avoiding all the financial discrepancies that may be associated with dissimilar pricing. It is sometimes important to have standard prices especially in rapidly growing organizations like WestJet Airlines in order to ease auditing. It is, therefore, imperative that the company considers having in place strategies projected to counter future anomalies (Ken, and Gerard, 59). Conclusion WestJet Airlines has been, for a long time, ranked among the few most money-making airlines in North America (Ken, and Gerard, 52). It has overcome serious challenges including high fuel costs and the dwindling economy. Nonetheless, the company should opt diversifying its services in a bid to attract a variety of clients. Works Cited Ken, Mark D., Gerard, Seijts T. â€Å"WestJet Airlines.† The culture that breeds a passion 38.3 (2001): 52-61. Print. This essay on WestJet Airlines Case Analysis was written and submitted by user Dark Wasp to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Starting an English Conversation for Beginners

Starting an English Conversation for Beginners Here are 10 questions to help you start speaking English. Each of these questions can help you begin or continue a conversation. The questions are divided into two categories: Basic Facts and Hobbies and Free Time. There are also a number of questions that can help you continue the conversation after the first question. Five Basic Facts These five questions will help you get to know people. They are simple questions with simple answers and provide information so you can ask more questions. What is your name?Where do you live?What do you do?Are you married?Where are you from? Peter: Hello. My name is Peter.Helen: Hi Peter. Im Helen. Where are you from? Peter: Im from Billings, Montana. And you?Helen: Im from Seattle, Washington. What do you do? Peter: Im a grade school teacher. Where do you live?Helen: I live in New York. Peter: Thats interesting. Are you married?Helen: Now, thats an interesting question! Why do you want to know? Peter: Well ...   More Questions to Continue the Conversation These questions help to continue the conversation after your first question. Here are some more related questions to ask for more details.   What is your name? Its a pleasure to meet you. Where are you from?Thats an interesting name. Is it Chinese / French / Indian, etc.?Does your name have a special meaning? Where do you live? How long have you lived there?Do you like that neighborhood?Do you live in an apartment or house?Do you have a garden at your home?Do you live alone or with your family? What do you do? Which company do you work for?How long have you had that job?Do you like your job?Whats the best / worst thing about your job?What do you like best / least about your job?Would you like to change jobs? Are you married? How long have been married?Where did you get married?What does your husband / wife do?Do you have any children?How old are your children? Where are you from? Where is ....?How long did you live there?What is XYZ like?Do you like living here?How is your country different than here?Do the people in your country speak English / French / German, etc.? Hobbies / Free Time These questions will help you  find out more about peoples likes and dislikes. What do you like doing in your free time?Can you play tennis / golf / soccer / etc.?What kind of films / food / vacations do you enjoy?What do you do on weekends / Saturdays? More Questions About Hobbies These questions will help you ask for more detail once youve learned if someone does certain things. What do you like doing in your free time? How often do you (listen to music, eat out in restaurants, etc.)?Where do you (listen to music, eat out in restaurants, etc.) in this town?Why do you like (listening to music, eating out in restaurants, etc.) so much? Can you play tennis / golf / soccer / etc.? Do you enjoy playing tennis /golf /soccer /etc.?How long have you played tennis /golf /soccer /etc.?Who do you play tennis /golf /soccer /etc. with? What kind of films / food / vacations do you enjoy? Whats the best place to see /eat / go on vacations?Whats the best type of film /food / vacation, etc. in your opinion?How often do you watch films / eat out / go on vacation? What do you do on weekends / Saturdays? Where do you go to ...?Could you recommend a good place to (go shopping / take my children swimming / etc.)?How long have you done that? Questions With Like Questions with like  are common conversation starters. Notice the differences in meaning in these questions that use like but ask for different information. What are you like? -  This question asks about a persons character, or how they are as people. What are you like?Im a friendly person, but Im a little shy. What do you like doing?  - This question asks about general likes and is often used to ask about a persons hobbies or free time activities.   What do you like doing?I enjoy playing golf and taking long hikes.

Art and Fashion Essay Example | Topics and Well Written Essays - 1750 words

Art and Fashion - Essay Example This is after taking over the title from Spain which was the dominating power of Europe in the 16th century. Spain was Europe’s political and military controller spreading its court’s culture of dressing to Europeans courts. It spread its culture and political way of doing things all over Europe. During this period, powerful nations determined the fashion to be adopted by the nations they dominate.1 Europe and Paris in particular produced decorative, colorful, pretentious and stylish clothes that marked the Baroque era. From this time Paris has never lost its title of the world’s best producer of fashionable and high quality clothes. In the late 18th century, political, economic and cultural desire of Paris came to a standstill due to the French Revolution. The French culture was replaced by England’s simple and unfashionable styles. English tailors occupied some parts in London where they started making men’s wear and women outfit.2 England became the best producers of high quality men’s outfits. Today, fashion design and art is being practiced all over the world. Some of the leading countries in the fashion industry are United States, Italy, china, Japan, UK among others. The Second World War The impact of Second World War had a big influence in many fashion industries in the world. Paris as the world center for haute couture fashion was not in exception. ... Fashion industries in Paris faced hardships due to rationing of non-essential clothes and the occupation of Germans in France.4 Textile industries experienced shortages of fabrics as ordinary materials and dyes were on restriction while expensive materials like silk and lace were totally unavailable. Fashion houses which continued with their operations produced attractive designs of full skirts, hats, high-heeled shoes and marabou coats. The production of extravagant fashions by couture traders in Paris attracted critiques from Americans. Due to resentment, Germans carried out stiff campaigns with intentions to influence women to abandon Paris outfits which were termed as â€Å"whore-led† fashion. Women were advised to wear ascetic clothes that will maintain their dignity and do away with French design.5 Women were against this campaign and they continued to be fashionable with Paris products. These conflicting ideologies during the war marked the difference between the minori ty fashion influential of Paris and the aspiring fashionable group. The majority aspiring group could not afford Paris fashionable cloths due to different reasons. America took this advantage and sold their products to them as they did not face many restrictions and rationing like France. From 1939 to 1945, it was a period full of restrictions, manacles and common sens.6 Paris lost huge revenue from overseas customers as German’s could not allow them to continue with their fabric and fashion trade. These customers started using United States products as they were not involved in the war. After Second World War, Japan was able to access information relating to fashion and design from Europe and United States. This information could not be accessible

Resolving democratic deficiencies in British parliament Essay

Resolving democratic deficiencies in British parliament - Essay Example This research will begin with the statement that undeniably, many countries have adopted the British parliamentary system of government and modified it over time to suit their needs. British parliament system is a supreme legislative body with crown dependencies and located in Westminster in London. Queen Elizabeth, the British monarch is the sovereign head and the chief of state of the United Kingdom. The parliament has legislative supremacy and hence ultimate power over all political bodies in the UK. In addition, the parliament has two divisions including the upper house or the house of lords and the lower house or the house of the Commons. The House of Commons includes government ministers, elected to the chambers every five years in accordance with the constitution. The Monarch chooses the prime minister who works together with the government through accounting to the parliament and public on the usage of public finances. British parliament suffers from serious democratic defici encies partly because of its organization. In normal circumstances, a parliament as an institution of democracy needs to embrace a government that works towards fulfilling people’s expectations and solving problems they encounter in their daily lives. In this regard, it is important that the people they represent from diverse communities elect members of the parliament. Failure to this causes bias since parliamentary members will act in favor of a small group with personal interests.... What is Democracy? In 2005, UN World Summit declared democracy as a universal value, which does not belong to any region or country. In fact, it is based on freely expressed will of people to determine their own political, economic, social, and cultural systems (UN, 2005, p.31). Different democracies share different features in that the government puts people’s interests as a first priority but there is no single model of democracy. Every parliament should be a democratic institution because it is an elected body. Therefore, parliamentarians should endeavor to represents the society and its interests as much as possible. Democracy calls parliamentarians to reconcile conflicting interests of different groups in the diverse communities they represent through dialogue and compromise. In addition, they have the task of adapting society laws to changing needs and circumstances, accounting their actions in full to the public (Beetham, 2006, p. 2). Democracy also entails an inclusion of women, disabled and other minority groups interests that the parliament represents. The fact that only a certain percentage of the British Parliament members are elected in office by the public lessens democracy. Ways of Solving Democratic problems in the UK Change the Electoral Process Elections are held every five years after parliament is dissolved through Fixed-term Parliaments Act 2011. Elections vote in 650 members of the House of Commons who oversee the actions of the government. â€Å"First past the post† used to vote in the House of Common members denies citizens the basic democratic rights of votes of equal value. In this system, votes do not carry the same value (â€Å"UK Parliament,† N.d,

Asoka Has Contributed Many Significant Contributions Religion Essay

Asoka Has Contributed Many Significant Contributions Religion Essay Asoka has contributed many significant contributions to the development of Buddhism. Asoka became the first Buddhist emperor, and he conversed to Buddhism in 261 BCE and was then known as Dharmasoka. Asoka contributed to the development of Buddhism in three important ways. First he applied basic principles of Buddhism to his rule through government and foreign policies. Second and the most significant contribution, Asoka supported missionaries, he sent them throughout the kingdom in order to spread the teachings of Buddhism. Third, Asoka was able to maintain Buddhism as a major religious tradition in the kingdom. Asoka was able to contribute interfaith dialogue; he maintained positive dialogue with people of other religions because he believed all religions are good. Asoka believed the first precept (Ashismsa) and generosity were very important in witnessing the faith. Asoka taught people about Buddhism in different ways to help them best understand all the Buddhist teachings. For ex ample Asoka taught the educated through writing on edicts and pillars, whereas he taught the uneducated through ministry, stories and paintings. Asoka strengthens Buddhism through Viharas, he built these shrines in order for the Sangha to worship in and practice their faith. Asoka established social welfare support because Asoka believed it was important to support all his people. An example of a social welfare that Asoka did was he grew medicinal herb gardens and shade areas for all the people. Most importantly Asoka believed that everyone should be treated with friendliness. Asoka has been a big part in the development of Buddhism and has contributed many important and significant contributions that are still being used and continued to be followed today. Assess the impact on Buddhism of the significant person or school of thought identified in the previous question. The contributions of Asoka to Buddhism have had a great impact on the Buddhism community. Asokas contribution of the missionaries has impacted Buddhism significantly, it allowed Buddhism to expand beyond Mauryan Empire. A positive impact Asoka had was religious tolerance, as now the Buddhism religion is being respected and is expanding to other neighbouring kingdoms. For example, Asoka sent his son and daughter to Sri Lanka with the missionaries and the impact this had was Sri Lanka converted to Buddhism. Asoka contributions impacted his kingdom significantly. Through Asoka the Sangha and Lay people were able to unite through worshiping in the temples and shires. If it wasnt for Asoka building the Viharas, people wouldnt have been able to unite together and worship their religious tradition. Buddhism is now publicly worshiped and this is due to one of Asokas contributions. Examples of Asokas contributes that are impacted by public worship of Buddhism is the stupas, temples and rock e dicts which are everywhere in the kingdom and visible to the public as they have the Buddhist teachings on them. People were impacted by Asoka as they saw him as a true witness to the faith. This is because Asoka showed how to correctly live the Buddhist life according to the ethics of Buddhism. Also Asoka influenced the people around him to adapt Buddhist teachings to their way of life, this is an ethical decision. The significant impact Asoka left on the Buddhism community is his conversion from a harsh person and a murderer to living by Buddhist ethical standards, which is a very big deal for both Asoka and his people. Through rock edicts, stupas and missionaries Asoka was able to promote Buddhist education as equal access to knowledge. The most important impact Asoka left from his contributions was the importance of social welfare as he showed his people how important social welfare in Buddhism and the care for others is. This was shown through Asokas examples of social welfare, some of these examples include, medicinal herb gardens, hospitals, planting trees and lastly treating everyone friendly and with fairness. People have witnessed Asokas ruling over the kingdom as being a true example for all people of what the lived expression of Buddhism should be through his witness to the faith and this has all significantly impacted all the people of his kingdom and other people from his neighbouring kingdoms who are now Buddhist because of him. Islam In the name of God, Most Gracious, Most Merciful,to You lone do we turn for help. Guide us along the straight path. To what extent does this quotation expresses a significant person/school of thoughts distinctive Islamic answer to the enduring questions of human existence? Islam is the submission to Allah. There is a division in adherents in Islam; the two main sects are the Sunni and the Shia. The shiites believes that the accurate leadership of Muslims after Muhammads son-in-law continues through a line of religious teachers. Sunnis support the dominance of the caliphs, which is the line of rulers elected by the people to guard the visionary legacy in the running of community relationships. Islam adherents believe that there is only one God, called Allah. The stimulus above the to you lone do we turn for help. Guide us along the straight path shows this meaning, that there is only one true god and that the adherents are to follow that one god, in order for their questions about human existence to be answered and to be lead on the correct path. The stimulus above is from the Quran, the holy book for Muslim adherents. Sayyid Qutb was a significant person who helped answer the fundamental questions by expressing his distinctive Islamic answers to the questions of human existence. Sayyid Qutb answered those questions through his new interpretation of the principal teachings. His new interpretation was that he wanted everyone in state of Hakimiyya, and this only exists under the Sharia law. Sayyid Qutbs principal teachings to his adherents include Jihad, Jahiliya/Hakimiyya, and submission to the will of Allah which is very important (away from western influences), centrality of Allah through Tawhid (oneness) and Aquida (belief in god) and lastly Sharia law. Sayyid Qutb had a radical practice of Islam which he influenced his adherents to follow. He expressed to the adherents that it was important to have modest life styles of living, and living free from negative influence of the west, namely sexual freedom and materialism. By the adherent following Muhammads way of life, they are helped by Allah and guided to the right path. Sayyid Qutb answered the questions of human life through his philosophy. His philosophy was Hakimiyya, Jahiliya, Jihad, and in order to be in the state of Hakimiyya adherents need to overcome Jahiliya by Jihad. Sayyid Qutb philosophy answers those questions as they express the importance of submission to Allah and he showed adherents how to live to God. The stimulus means to be submitted to Allah, and to only believe in the one true God. Sayyid Qutb was born in Musha, Egypt in 1906, and in 1916 he attended a school in his local village. In 1919 Sayyid Qutb dropped out of school for two years, and he then moved to Cairo in 1920 where he finished his high school education. In 1929 he attended Dar Al-Alum University. Between 1939-1948 Sayyid Qutb worked as a university teacher, he also wrote many articles that reflected the Liberal values. In 1948, Sayyid Qutb, he went to America, achieved a Masters Degree education, and he also wrote a book Social in Islam building an Islamic idea of Tawhid. In 1949 he wrote another book called In the shades of the Quran, which was a commentary on the Quran. An example from the book In the shades of the Quran is There is nothing hindering people to seek the mercy of Allah. All they have to do is to seek it directly from Allah without mediation or intercession except heading to Him in obedience, hope, confidence and submission.  [1]  This quote from the book helps adherents understa nd how important the submission to Allah is, and also in the stimulus above it helps adherents find answers to their questions about human existence. Sayyid Qutb joined Islamic brotherhood. In 1954 Sayyid Qutb was first arrested and jailed for conspiracy to overthrow the ruling Egyptian government through the use of lesser Jihad which he encouraged. He was released from prison in 1964. A year later in 1965 he published another book called the Milestone. In this book he criticised the west because he didnt like the way they were living, and because of that his philosophy about. An example of a quote from the book Milestone is ..as a family is the basis of the society, and the basis of the family is the division of labour between husband and wife, and the upbringing is the most important function of the family, then such a society is indeed civilised  [2]  . In this quote Sayyid Qutb is emphasising that Islam and the Islamic style of living encourages this kind of family. By becoming this family adherents are living the right way of life according to Allah. Sayyid Qutb was rearrested and jailed again on charges of conspiracy aga inst the ruling government, which was implemented through Milestones. In 19966 Sayyid Quote was executed by hanging. As shown in the stimulus above, Sayyid Qutb is an example to the adherents on the right way of life and the right path to take. Sayyid Qutbs philosophy is all about Hakimiyya, and the way to achieve it, his philosophy also consists of Jahiliya and Jihad. He wanted all of the adherents in society to be Hakimiyya, which means for adherents to accept the Sharia and live under it, Hakimiyya is the goal in life. In reference to the stimulus above by being in the state of Hakimiyya you submitting to Allah and following the one true God. Jahiliya is thesubmit to materialism and sexual freedom. In Jihad, there is greater Jihad which is individual struggle to submit to the will of Allah and lesser Jihad which is holy war, and the use of military means. Sayyid Qutb mostly focused on the greater Jihad. His philosophy is all about being in the state of Hakimiyya and overcoming Jahiliya. Sayyid Qutb lived his philosophy and he showed the right way to live to the submission to the will of Allah, in reference to the stimulus this is important in order of walking the right path. Sayyid Qutb has impacted many people, both followers of his philosophy and opposers of his philosophy. The impacts his left on his followers include he brought a new and more relevant understanding of Islam and how it should be lived and he died as a martyr for Islam. He is a model of living his Islamic principles, in spite of the personal consequence even death. Opposers of his philosophy believe that he is a poor example of what Islam should be, also there were protests against him and many Muslims didnt want him known as a significant person. His radical views are seen as examples to other people as there are many radical groups that exist today and follow his philosophy. In reference to the stimulus, Sayyid Qutb is seen as a person who was able to answer the questions about human existence to all adherents. People who follow his philosophy see him as a good example on the way to live to the submission to the will of Allah, and praying to the only true God. Sayyid Qutb has radically interpreted the Quran and he has affected many adherents. His philosophy, Hakimiyya, Jahiliya and Jihad, has answered all the questions that each adherent asks themselves about the existence of life. The meaning behind the stimulus is that there is one true God, and adherents should only follow that one God, also that they should live to the submission of Allah. The Tawhid gives adherents their beliefs and encourages them to live the proper way of life and following in Muhammads footsteps. Sayyid Qutb is a significant person who was able to distinctively answer the enduring questions of human existence.

Essay example --

The word Starvation derives from the word starve which means to die or perish from lack of food or nourishment or to suffer of hunger. Starvation is a severe state of malnutrition characterized by a deficiency in nutrients, vitamins, and energy. It is the major form of malnutrition which is the lack of proper nutrition. Based on some of the information I researched on line, I found that the following are physical symptoms that may or could be a result of starvation such as decreased resting metabolic rate, drop in sex hormones, loss of monthly menstruation, bone loss that results in demineralization, bone growth failure and deterioration or loss in bone mass. These are of significant concerns because they can be irreversible, constipation, sleep disturbances, hypothermia, loss of lean body mass and changes in brain chemistry that increase food cravings. Starvation not only affects your physical heath but also your mental and emotional health. The cognitive effects of starvation may result in difficulty concentrating, apathy, which is the lack of suppression of passion and emotion. Starvation can also lead to poor judgment. The emotional effects of starvation could develop into depression, which is the state of sadness with greater and more cause to continue than that warranted. Starvation can also lead to the development of anxiety, a state of apprehension and psychic tension. This occurs in some forms of mental disorder. Irritability, the state of mind where everything bugs you and anger being the set of mixed painful frustrated and upset emotions and changing moods which I found out are a result of an imbalance of hormones and neurotransmitters. This can be a side effect and result of starvation,. The hormones and psy... ...ravenous feeding must begin the treatment. A formula consisting of 42% dried skim milk, 32% edible oil, and 25% sucrose plus electrolyte, mineral, and vitamin supplements are recommended for the first phase of introducing food to the body. The treatment back to health is an extended process first begins with liquids. Gradually, solid foods are introduced and a daily diet providing 5,000 calories or more is instituted. The problem is that the resources are not available everywhere and are even more limited by the lack of financial needs and access to above required items. If had the access and resources then the people would have the possibility and chance so they can recover from severe degrees of starvation to a normal stature and function. Children, however, may suffer from permanent mental retardation or growth defects if their deprivation was long and extreme.

Job as a Child Protective Investigator (CPI)

I will be talking about my current job as a Child Protective Investigator (CPI) also known as Child Protective Services (or CPS). This is the governmental agency that is tasked with investigating child abuse or neglect. The primary concern of a CPI is the safety of the child; they do this by assessing the risk involved. By weighing that risk the CPI has to make the decision rather to remove the children or child from the home or place services within the home that will allow them to function as a family in a more productive manner.Once the CPI has made the decision to remove the child or children, the next step in the process is find and create a plan that will eventually return the child to a more proficient and safer family environment. The CPI will assign the family to a caseworker who is tasked with developing a plan to administer to the parents that will educate them on better ways to care for the children and meet all their needs, and create and environment free from abuse or n eglect.CPI’s deal with a variety of families, with different backgrounds, values, religions, cultures and beliefs, which have a bearing on the way they parent; this means that CPS has be flexible and understanding when it comes to dealing with the problems they face within these family structures. The fact is that the American population is continually changing for many reasons such as; ethnically, culturally, racially, and linguistically based on the diverse populations that are a part of the US fabric.CPS organizations must create and implement a better and improving systemic change in order to understand and meet the needs of this diverse population of families. In this ever changing environment CPS must be even better prepared and become an even more effective communicator when it comes to helping and working with our families and providers. I have been working as a CPI for over 2  ½ years and will share with you what I think this organization operates like and what mak es it tick.I will evaluate the Organizational Behavior of Child Protective Services and explain the weakness or strengths I have faced since being a part of this organization. First what is Organizational Behavior? It is defined as the study and employment of knowledge about how people, individuals, and groups act in organizations. Organizational behavior is not the evaluation of how the organization will behave, but rather the evaluation of the people or individuals behavior within the organizational setting. They study the behavior of the individuals as well as group settings.The study and purpose of organizational behavior is for the leaders to gain a better understanding of those things that may change, interrupt or influence individual and sectional dynamics within a company setting so that the organization can become a more effective and proficient business. A large part of organizational behavior is researching and evaluating as to provide leaders with the needed resources, i nformation and tools they will have to have in order to successfully train, select and retain personal in a manner that would benefit both the personal and the organization.Organizational culture is driven by â€Å"competition and a strong desire to deliver results and accomplish goals†. (Kinicki. and Kreitner 2009, pg. 43). I believe that based on the child Protective services (CPS) organizational culture the concept used is the ‘salad bowl’ because of the diversity within the organization. I say this because many of the CPI’s and workers are of different races, cultures, ages, sexual orientation, gender, ethnicity and physical ability. I believe that this diverse culture is very good for this organization it provides a very positive environment which translates into positive productivity.CPI’s use multiple types of strategies and steps to ensure good production and good service. Such as reading the families background if they had a prior case as m any of them do and checking law enforcement reports to see what are the families issues, culture and background prior to going out on the case which will give the CPI a better insight on the type of family and the concerns they are facing. I believe the culture of CPS as an organization is evident by the values, norms, organizational beliefs, goals and many other primary factors. This also relates to all internal interactions and any informal and formal implementation.In CPS there is a strong mutual respect for each other and the CPI’s are supported, encouraged allowed to do what they think is needed to meet the family and organizational goals and to continue to develop and hone their skills in the field. Because CPI’s work primarily alone in the field, they are entrusted with decision-making and execution in the absence of their leaders. Many times the CPI will have to attack a problem and make a decision on the spot and may not be able to get into contact with the su pervisor therefore leaders must have the type of people they can trust and rely on to make the best decision without guidance.In CPS you can see that the organizations culture is evident in their goals, mission statement, integrity, standards, values, and ethics. The mission statement of CPS is to provide proficient, caring and productive services to the protection of children and their families; to seek the improvement and protection of abused children and to seek reunification for the families and provide family the education tools required for the child to remain in the home; and to meet and exceed the needs of the families using innovative and unique products, resources and services.To create and provide an equal, balanced and great place for the CPIs to work and excel. Because of the different cultures and people CPI’s face in this business there are multiple types of communication used and embraced by CPS. CPS uses a variety of both verbal and written communication as f orms of disseminating information throughout CPS. The type of communication that is used is dependent upon the importance of information and how quickly it needs to be provided. Some of these communication devices are: emails, brochures, company websites, meetings, notice boards, letters, telephone, and texting.What the CPS tries to do is to ensure that the communication is always open and that it represents and displays the culture of CPS. Communication devices play a major role in CPS, because many of the families we come into contact with have disabilities which may require a different type of communication, such as sign language interpreters, virtual websites may have to be used because the interpreter may be in another state, like interpreters for people that speak different languages and so on.It is vital to be able to communicate the message you are trying to convey to these families in a manner they can relate to, because bad communication can be destructive to the fabric of this family and there well-being. CPS believes that the key to the success of this organization is to ensure effective leadership and that the leaders have strong leadership, communication, management, and people skills, as well as be compassionate and caring when it comes to child protection.In CPS, the leadership hierarchical of authority flows from the upper management down to the CPI’s and their supervisors. But this process of leadership is of a democratic type leadership because CPI’s and workers have the chance to voice their concerns and participate in decisions making that will affect the organization. But if conflict arises the final decision is made by the supervisors and higher.The higher hierarchical do make the decision on policies and procedures but will usually have meeting and conferences asking the opinions and concerns about upcoming changes, if it is something that is coming down the pipeline that is more of a directive they will try to give the or ganization the time and information needed to prepare for this change in policy or procedures. Leadership tries to work with CPI’s and try and understand what their concerns are as they are the ones dealing with the everyday changes within the community and families on a day to day basis.It is not just important for the leaders to be in touch with their CPI’s, but to be able to relate to the issues and concerns they have about what they are seeing in the field. If a leader shows the compassion, understanding and empathy to what their CPI’s is going through, they will without a doubt gain their loyalty and trust. If CPI’s feel they cannot trust their supervisors they have an open door policy for CPI’s to come in and voice their concerns without reprisal. CPS has a code of conduct which applies to all members of the organization and is enforced if abused.These Codes of Conduct embodies all the ethical policies and procedures to be followed. This code of conduct makes CPIs and other workers of CPS feel they have a voice and make them feel empowered and not afraid to attack a situation or problem. CPS also has a Whistle blowers protection policies implemented within this organization. I think this policy creates trust within the organization and its leadership, and CPI’s feel that they are an asset to the company and are valued.When it comes to motivation how to motivate people varies from person to person; but it is vital to the success of a company that the leaders have the ability to motivate their CPIs and workers in order to be successful and more productive. The best way for leaders to do this is to know their people and what makes them tick. Because I may be motivated by time off and another person may be motivated by money. In CPS motivation is needed and imperative for CPI’s to go out day in and day out and be productive when facing such grim situations.For instance I remember a week where I was being overw helmed with cases, working late hours every day, and I ran into a case where a 6 year old girl was being molested by the step-father and the uncle and the mother was aware of it. This case really drained me and it took everything I had as a man and a person to get up the next day and go back out to do this job. I remember my supervisor called me into the office and said â€Å"I can see this week has been hard on you; take the day off and go home and be with your family, I got your cases for the day†.This meant a lot to me and it was the motivation I needed to get through another day when I returned, it was the time off I needed and my supervisor showed me he understood and cared for what I was going through. From that day on there was nothing he could ask me I would not do, he earned my respect and loyalty. This is part of the culture that is CPS, CPI’s are given their assignments and goals and what are expected of them and if needed, to work as groups. CPI’s ar e given continuous training to improve their knowledge and skills.CPS tries and implements incentives and rewards, promotions are available if you are productive and efficient in your job performance. CPI’s are given Pay raises, time off and other incentives as a form to motivate them. CPI privacy is safeguarded through the CPS compliance officer; this is an important factor to CPI’s as they deal with sensitive situations. CPI’s has the responsibility of making critical decisions when it comes to child protection. What this means is CPI’s has to have strong decision making skills, this is accomplished by them knowing and understanding their emotional quotient.CPS encourages the CPI’s to seek this both personally and professionally by using classes provided on the website, through seminars, sessions and provided guest speakers. When CPI’s and workers are aware and in control of their feelings and emotions it resonates throughout the organizat ion and they are much more productive and confident. It is important that CPI’s have the ability to excess their interpersonal and intrapersonal emotions to help them to become a more well-rounded CPI within their jobs.They can do this by being more self-aware, self-regulated, self- motivated, having stronger social skills and being empathetic towards the cases and families that encounter. CPS provides CPI’s with emotional training workshops and training coaches to help them become more proficient and productive. For instance I remember when I first got this job, when I received the report on the family and looked at what some of the prior reports were I found myself forming opinions about the family before I ever met them or conducted the investigation into the allegations.My supervisor taught me that it is important to keep your personal feeling out of the process and find the truth and only deal with the truth. Because people change over time and allegations are jus t that allegations until they are proven otherwise. This is the best advice I got when it came to this job and the knowledge I needed to be a more productive investigator. CPS is not a virtual organization but does use virtual organizational elements to enhance the technical experience needed to keep up in this fast pace and growing organization.We are a very large organization and are spreaded out through several regions, not only are we as child protective investigators spread thin; we are in contact and have to use many other resources and organizations that help us provide services to our clients and families. These other entities and organizations include , medical personal, Psychologist and other mental personal and agencies, law enforcement, counselors, schools, lawyers and non-profit agencies to name a few. So when we have what we call a staffing which involves many of these different people and organizations, they are spread out all over the city and state.So this can be ve ry difficult to get them all in one place based on each individual busy schedule. This is where the virtual elements came in as a manner in which to provide a tool that allows us to all be in different places and still be able to come together and address an issue. We are able to do this through virtual elements like; virtual meetings, classes, teleconferences, virtual speaker conferences, etc†¦ to be able to reach and communicate with other CPS personal and offices around the country and state.By using virtual elements it saves time, resources and money and we can effectively reach our goals and get out our message to a large audience with little complication. In conclusion, I think it is imperative that an organization should continuously evaluate their organizational behavior as a manner of determining how effective their process and business policies and procedures are doing. You must try and understand what are the strengths and weaknesses of your organizations performance and what is needed to fix it so your organization can move forward in a positive and successful manner.CPS is an organization that cannot afford to fall behind or lack in any form of technical, environmental or any other change as it relates to the services they provide to families. CPS has a very important job and it requires us to be proficient, up to date and fully trained so we can ensure that nothing but the best service is being provided to children who are being abused and families that require assistance. I believe this is the kind of job that requires people that care, are empathetic, and have a burning need to help others because we cannot afford to drop the ball when it comes to children safety.